Your Data Protected with Structural Integrity
At Birkiewood Building Services, we apply the same structural integrity to your personal data as we do to our master joinery. This policy outlines how we collect, protect, and utilize your information under UK GDPR and the Data Protection Act 2018.
We process your data primarily under the basis of Contractual Necessity (to provide quotes and complete building work) and Legitimate Interest (to follow up on enquiries and maintain project records for safety and warranty purposes).
We collect only the specific information required to safely and effectively execute your construction or renovation project across the Lothians.
Name, email address, and phone numbers used for project scheduling and direct updates.
Physical property addresses and site photographs required for structural assessment.
Billing information and transaction history for project accounting and compliance.
Specific project requirements, architectural drawings, and timber preferences.
Your information is stored within our secure Customer Relationship Management (CRM) system. This centralized hub ensures your project history is accurate and accessible for future maintenance.
We never sell your data. We only share information with certified third-party partners (e.g., structural engineers) when strictly necessary for the build.
As structural projects carry long-term implications, we retain project records for 6 years following completion. This ensures we can honor warranties and provide structural continuity should you require further work.
Under UK law, you have specific controls over how your information is managed by our team:
For any questions regarding your data, or to exercise your rights, please contact us directly:
Birkiewood Building Services
Penicuik, Midlothian
Email: [email protected]